Capabilities / Managed Services
Managed identity services for complex enterprise environments.
An extension of your security team. We run, monitor and continuously improve your IGA, PAM and Entra ID platforms.
Why cybr:co
Identity operations skills are scarce. We bring them to you.
An extension of your team
Senior engineers who know your environment, not a rotating queue. From light-touch support to fully managed.
Privileged access as a control
We operate PAM as a security control that’s monitored and evidenced, not just a tool that’s installed.
Deep platform expertise
Hands-on depth across SailPoint Identity Security Cloud, CyberArk, BeyondTrust and Entra ID.
What’s included
Five service areas, run to agreed SLAs.
01
Incident response
Issues fixed fast, with root causes found so they don’t recur.
02
Service requests
Access changes and new apps handled quickly, off your team’s plate.
03
Proactive maintenance
Platforms kept patched and healthy, with issues caught early.
04
Change management
Tested, reversible changes, so updates don’t become outages.
05
Governance & reporting
Audit-ready evidence that shows your controls are working.
Service tiers
From light-touch to fully managed.
Start with the level of support you need today and scale as your platforms mature.
Essentials
Keep the lights on, with expert backup when you need it.
- Incident support during business hours
- Scheduled health checks
- Quarterly service review
Managed
We run the platform day to day, alongside your team.
- Incidents and service requests to agreed SLAs
- Patching, upgrades and change management
- Monthly reporting
Optimise
Fully managed, with continuous improvement built in.
- Everything in Managed
- Ongoing application onboarding and uplift
- Roadmap, governance and audit support